Fraudulent activity on company telephone networks is costly and on the increase. As a result, companies are looking for a Pro-Active Management Tool to give immediate notification of potentially damaging situations which could have serious financial implications and impact on network resources. Tiger's Fraud Detection Monitor does just that by:

Detection of toll fraud, network hacking and other security breaches ensuring a rapid response to any incident where cost leakage and network resources are at risk.

Call Alert functionality to alert internal and external personnel to a particular call event which may, for example, instigate a Major Incident Procedure.

Automatic Identification of exceptional calls based on a wide range of selection criteria.

Tracing of malicious calls and internal system abuse.

Continuous Monitoring of network call traffic 24/7 with self-diagnostics to prevent unauthorized intervention.

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ALARMING
- Alarm on individual exceptional call conditions.
- Alarm where the upper or lower limits of a call profile have
been breached.
- Multiple alarm notification via: Email, SMS, Pager, Printer,
Screen.
- Self monitoring and alarming to prevent unauthorized
intervention.

CALL PROFILE CONFIGURATION
- Configuration of Call Profiles via a simple Wizard
- Multiple Call Profiles configurable by a user.
- Company calendar to define holidays and working
weeks/times.
- Upper and lower limits of Costs, Volume, Duration, Call Rate,
Call Traffic, Destination.
- Easily adjustable tolerance levels for times of genuine
increased/decreased call volumes.

SYSTEM CONFIGURATION
- Intuitive graphical user interface.
- Single and multi-site monitoring.
- Stand alone operation or "plug-in" operation with Tiger 2020
Pro/Hotel Pro.

 

 
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