Fraudulent activity on company telephone networks is costly and on the increase. As a result, companies are looking for a Pro-Active Management Tool to give immediate notification of potentially damaging situations which could have serious financial implications and impact on network resources. Tiger's Fraud Detection Monitor does just that by:

• Detection of toll fraud, network hacking and other security breaches ensuring a rapid response to any incident where cost leakage and network resources are at risk.
• Call Alert functionality to alert internal and external personnel to a particular call event which may, for example, instigate a Major Incident Procedure.
• Automatic Identification of exceptional calls based on a wide range of selection criteria.
• Tracing of malicious calls and internal system abuse.
• Continuous Monitoring of network call traffic 24/7 with self-diagnostics to prevent unauthorized intervention.

Download PDF Brochure
Download Product Demo

ALARMING

• Alarm on individual exceptional call conditions.
• Alarm where the upper or lower limits of a call profile have been breached.
• Multiple alarm notification via: Email, SMS, Pager, Printer, Screen.
• Self monitoring and alarming to prevent unauthorized intervention.

CALL PROFILE CONFIGURATION

• Configuration of Call Profiles via a simple Wizard
• Multiple Call Profiles configurable by a user.
• Company calendar to define holidays and working weeks/times.
• Upper and lower limits of Costs, Volume, Duration, Call Rate, Call Traffic, Destination.
• Easily adjustable tolerance levels for times of genuine increased/decreased call volumes.

SYSTEM CONFIGURATION

• Intuitive graphical user interface.
• Single and multi-site monitoring.
• Stand alone operation or "plug-in" operation with Tiger 2020 Pro/Hotel Pro.