TIGER 2020 PRO - CALL LOGGING is the key to providing a powerful solution to voice traffic management, integration and billing in the commercial marketplace. With an extensive range of product features and functionality, TIGER 2020 PRO is pivotal to effective telecommunications network management.

Tiger Enterprise Directory will improve telephone system usage in your organisation through speed of operation and increased efficiency.

Enterprise is a web-centric database for all your company's telephone contacts. With a web-enabled interface and fast relational database, contact details are immediately available at the desktop across your corporate network.

Fraudulent activity on company telephone networks is costly and on the increase. As a result, companies are looking for a Pro-Active Management Tool to give immediate notification of potentially damaging situations which could have serious financial implications and impact on network resources. Tiger's Fraud Detection Monitor does just that by:

• Detection of toll fraud, network hacking and other security breaches ensuring a rapid response to any incident where cost leakage and network resources are at risk.
• Call Alert functionality to alert internal and external personnel to a particular call event which may, for example, instigate a Major Incident Procedure
• Automatic Identification of exceptional calls based on a wide range of selection criteria
• Tracing of malicious calls and internal system abuse
• Continuous Monitoring of network call traffic 24/7 with self-diagnostics to prevent unauthorized intervention

With over 30 years experience in providing customers with a powerful, flexible approach to their call management information, Tiger are now able to offer their Managed Service facility.

With no upfront capital investment you are able to budget for a fixed monthly fee which will ensure accurate, timely reports are produced and delivered to your staff in any number of popular formats.

Tiger View My Calls empowers the end user to access their personal telephony information. This is especially useful if the handset has limited support for dialled, missed and received call logs and allows the user to control their own usage.

Tiger Personal Call Manager (PCM) offers businesses a user friendly tool to recharge users for their private calls, thus complying with VAT legislation and reducing telephony call spend.

The Tiger 2020 Pro reporting tool will, as standard, monitor and provide analysis of all extension activity from any monitored PBX.

To enable an organisation to fully analyse their telecoms activity and expenditure, Tiger now offer the ability to incorporate mobile call activity into the Tiger system. Data may be imported from CD or electronic file and is available to users alongside typical extension activity.

Directory Integration

Provides automatic import of directory changes from an external database to the Tiger 2020 directory on a timed basis (or vice versa if preferred).

One point of update, preventing duplication of effort and minimising data input errors.

Compatible for use with any LDAP or ODBC compliant database including Active Directory, Lotus Notes, Remedy, Access and Siemens AC-Win/DS-Win/EOS SBC’s for all PBX