Press Releases

Avaya

Tiger Prism Now Rated Avaya Compliant

The Analytics and reporting tool Prism is compatible with key Avaya team and customer engagement solutions.

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Exeter University

Exeter University’s switch to Tiger Communications Managed Services cuts call management costs by 50%   

With improved billing, moves, adds and changes, 14,000 staff and students to benefit from outsourced services as University moves telephony to VoIP.

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Newark & Sherwood District Council

Newark and Sherwood District Council switch to Tiger 2020 to drive service improvement and cost reduction

NEC VoIP roll out, combined with call management and reporting, helps Council to analyse and improve call handling for new contact centre and services.

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Strathclyde Fire and Rescue

Strathclyde Fire and Rescue switches to Tiger 2020 to improve manageability of 3000 telephone extensions at over 100 sites

2020 provides vital call trending and data analysis to help major VoIP migration whilst allowing users to embrace self service reporting tools.

Ringwood, Hampshire, UK - Tiger Communications, a leading provider of Call Management Solutions, today announced details of the first stage of a project at Strathclyde Fire and Rescue to improve its dialling plans, reduce potential fraud and support a major VoIP migration project.

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University of Hertfordshire

University of Hertfordshire's switch to Tiger 2020 enables accurate 'charge back' while fraud detection “Pays for itself” in the first month 

Modular call management platform helps University reduce communication costs and complexity whilst providing stable platform for move to Voice over IP.

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Office for National Statistics

Office for National Statistics’ switch to Tiger 2020’s Managed Service gives managers the tools to help reduce telecommunications costs and reduce IT burden

Hosted Call Management solution offers accurate instant reporting through self service web portal and tools to quickly identify any calling anomalies

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Brunel University

Brunel University extends value of telephony with Tiger Communications
Participation in Tiger User Group offers a valuable resource to help gain insights from peers and experts 

Ringwood, Hampshire, UK - Tiger Communications, a leading provider of Call Management Solutions, today announced that its successful installation at Brunel University has reached its 6th year, supported in part by the active participation of the Telecommunication management team within the Tiger User Group.

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University of Huddersfield

University of Huddersfield to reduce call costs with mobile charge-back project
Tiger View My Calls to help 500 mobile users quickly identify personal and work calls with automated approvals system

Ringwood, Hampshire, UK - Tiger Communications, a leading provider of Call Management Solutions, today announced details of a project at the University of Huddersfield that will help to better manage its call charge-back scheme for thousands of users.

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Bournemouth University

Tiger helps Bournemouth University meet the challenges of clearing

Improved visibility helps IT managers deal with 59,000 calls to improve routing and campaign response analyses as part of ongoing telephony strategy.

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