Support Services

To contact the Tiger Support Team via telephone or fax, please use the following numbers.

  • Phone: +44(0)1425 891002
  • Fax: +44(0)1425 461484

Please remember when faxing or leaving a message to provide us with as much information as possible.

To access the new Tiger User Community portal, where you have the capability to raise and follow support cases. Ask community members for advice and share knowledge whilst climbing the points ladder, view webinars and download the latest documentation to support your use of our products click here.

To use the Online Support Self Service Portal click here.

To contact the Tiger Support team via your email client use:

Support hours are listed below:

Standard Cover 9am to 5:30pm UK time. Monday to Friday. (*)
Sapphire Cover 24hrs. 7 days a week. 365 days a year, with no additional on site Engineer support outside Standard Cover hours. (*)

* Subject to contract.