Business Intelligence for Unified Communications
Tiger Prism is the brand new product of Tiger Communications, delivering the best and most powerful features and usages on the market of Unified Communications analytics, telefraud and billing. Not only that, Tiger Prism is also global deployment ready, with Time Zoning, Multi-currency and Multi-language functionality.
Prism Technologies and User Experience
Microsoft SQL Server with a highly scalable Kimball Warehouse design
Architected to provide fast querying over billions of call records
HTML 5 Web Application developed using ASP.Net MVC
Cross platform - PC, Mac, Tablet, Smartphone
Isolated Customer Data Partitioning for added security
Application Programming Interfaces (Web Service and .Net Dll)
Global deployment ready
Prism encompasses coordinated Universal Time (UTC) when linking calls within a global network. This ensures true start times and durations of linked calls within the relevant reports.
Prism supports local specific currency costing of calls, together with a system wide base currency for global site reporting. The currency conversion matrix can be maintained manually or be linked to an online currency service provider.
The system fully supports multiple languages through all user interfaces and reports, offering seamless interaction for users.