Tiger User Group Success

  • Posted on: 30 June 2010

Some 50 customers attended our recent User Group meeting at The Lowry in Manchester on June 15th.  As has consistently proved to the case, the event was very well received and of benefit to all.  Attendees were shown the latest developments on our Tiger Telephone Call Logging Software Version 6  along with the ongoing enhancements to Version 5 including:-

  • Trader Data Reporting
  • Mobile Bill Analysis to now identify SMS, Voice and Roaming Calls
  • User Suggested Enhancements from the previous meeting.

Throughout the day there were engaging discussions on various subjects including:-

  • User presentations and how Tiger is utilised for Call Management and Voice Network Security in customer environments
  • The use of Wallboards
  • Migration to VoIP Platforms
  • How best to monitor Hunt Groups and ACD Reporting on the various Customer Switch Platforms

The next User Group will be held at The Royal Thames Yacht Club in Knightsbridge on December 7th.  Existing and new customers should expect to receive an invitation from their Account Manager nearer the time but please feel free to register your interest in advance via tug@tigercomms.com