Tiger Communications | Tiger Communications plc

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Discover Tiger Prism

Business Intelligence for Unified Communications

Tiger Communications delivers business intelligence, call management information, and collaboration analytics to corporates, public sector organisations and SME's.

We believe that managing communications channels should be simple. As an international market leader, we have 40 years' experience of specialising in analytics, telephone fraud, billing and Unified Communications (UC) adoption.

That's why we created Tiger Prism, a comprehensive reporting and analytics tool, used to measure and monitor the cost, performance and adoption of UC deployment. Prism is vendor agnostic, meaning there's only need for one server, and it's global deployment ready too, supporting multiple time-zones, currencies and languages.

You can also be confident that your customer data is secure and protected, as Tiger have full ISO27001 certification.

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Collaboration Analytics

Prism can measure and monitor activities, utilisation and adoption of your collaboration tools.

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* Based on feedback surveys completed and returned during our Tiger User Group in October 2017.

Tiger Managed Services (SaaS)

Tiger offer fully managed service options, both for on-premise and cloud-hosted environments

The advantage is being able to budget for a fixed monthly Software as a Service fee, giving you full visibility of lifetime costs and ensuring that important business data is accurate and provided through dashboards, reports and easy to use analytics.

Our Managed Services options can also provide invaluable insight on your current or legacy systems during migration. Having key data, both customers and network partners can make informed decisions, and find best solutions when working on a network design. Software as a Solution could be just what you need.

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"THE UNIVERSITY'S SWITCH TO TIGER'S MANAGED SERVICE

CUTS CALL MANAGEMENT COSTS BY 50%. WITH IMPROVED BILLING, MOVES, ADDS AND CHANGES.

”

HIGHER EDUCATION CUSTOMER

Delivering Real Business Benefits

Powerful features give you for the first time visibility of your Unified Communications

Measure

Adoption of Collaboration Services

Monitor

People's Productivity

Manage

Communications Expense and Call Billing

Detect

Telephone Fraud and Security Breaches

Determine

SIP Trunking Capacity

Drive

Decisions using Call Analytics

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"We were able to monitor in real-time whether our call strategy was working and how calls were being distributed across vendors.

We could spot bottlenecks with queues and potentially allocate more resources based on historic or on-going trends."

HIGHER EDUCATION CUSTOMER

Ideal Users

With various user access permissions, a business can implement just one system - so differing personnel can have access, but only to the call logging data that’s relevant to their position