Hunt Groups Webinar - Available to watch now!

We are pleased to announce that the Hunt Groups Training webinars for Tiger Prism and Tiger 2020 Pro are available to view now.

The webinar guides you through the functions of the Hunt Groups interface and the basics, including how to run tests to see what information is available, configuring reports and finally how to generate data to provide to the end user.

Click on the thumbnails below to view, alternatively they are available on our training videos section. We would like to thank everyone who attended and for sharing their feedback on this session.

Features covered during this session* -  

* Some features / subjects covered in the webinar may not be available to you as they are software / version dependent
 

Terminology / Technology

Hunt Group / DNIS / VDN / Distribution Group

Investigate a test call

Investigate and make a test call. View Hunt Group data available in Analytics

Prism - Updating Groups

Updating Groups from within the network tile

Prism - Hunt Group Dashboard

How to use it, what you can do, and how to apply a specific hunt group

Prism - End Point Reponses

How to apply Hunt Groups to the End Point Responses report

2020 - Filtering on Hunt Groups

Filtering on Hunt Groups with a Quick Filter or a Query Filter

2020 - What Hunt Group Reports?

What Hunt Group reports can you run?

 

Watch it here

Don't worry if you didn't get a chance to watch the webinars, we have the recordings ready for you below.
 
Tiger Prism Webinar - Hunt Groups (31:24)

This webinar tutorial will guide you through the functions of the Hunt Groups interface in Tiger Prism. Additionally, this video will guide you through the basics, including how to run tests to see what information is available, configuring reports and generating data to provide to the end user.

Download MP4 (434MB)
 
Tiger 2020 Pro Webinar - Hunt Groups (36:32)

This webinar tutorial will guide you through the Trunk / Channel Group Utilisation interface in Tiger 2020. Additionally, this video will guide you through the basics, including the terminology & technology, configuring Trunks correctly, how to use Traffic Reports and displaying what reports are available to you.

Download MP4 (454MB)
 
 
"I'd welcome the opportunity to attend
the next webinar
           Webinar Attendee