Discover Tiger Prism
Business Intelligence for Unified Communications

Tiger Communications delivers business intelligence, call management information, and collaboration analytics to corporates, public sector organisations and SME's.

We believe that managing communications channels should be simple. As an international market leader, we have nearly 40 years' experience of specialising in analytics, telephone fraud, billing and Unified Communications (UC) adoption.

That's why we created Tiger Prism, a comprehensive reporting and analytics tool, used to measure and monitor the cost, performance and adoption of UC deployment. Prism is vendor agnostic, meaning there's only need for one server, and it's global deployment ready too, supporting multiple time-zones, currencies and languages.

You can also be confident that your customer data is secure and protected, as Tiger have full ISO27001 certification.

94%

of those surveyed would recommend Tiger to a peer or colleague

90%

feel that our product and services are of high or very high quality

100%

of those surveyed said they were likely or very likely to purchase our products again

* Based on feedback surveys completed and returned during our Tiger User Group in October 2017.

Tiger Managed Services (SaaS)

Tiger offer fully managed service options, both for on-premise and cloud-hosted environments

The advantage is being able to budget for a fixed monthly service fee, giving you full visibility of lifetime costs and ensuring that important business data is accurate and provided through dashboards, reports and easy to use analytics.

Our Managed Services options can also provide invaluable insight on your current or legacy systems during migration. Having key data, both customers and network partners can make informed decisions, and find best solutions when working on a network design.

"THE UNIVERSITY'S SWITCH TO TIGER'S MANAGED SERVICE
CUTS CALL MANAGEMENT COSTS BY 50%. WITH IMPROVED BILLING, MOVES, ADDS AND CHANGES.
           HIGHER EDUCATION CUSTOMER           
 
Delivering Real Business Benefits
Powerful features give you for the first time visibility of your Unified Communications

Measure

Adoption of Collaboration Services

Monitor

People's Productivity

Manage

Communications Expense and Call Billing

Detect

Telephone Fraud and Security Breaches

Determine

SIP Trunking Capacity

Drive

Decisions using Call Analytics
 
"We were able to monitor in real-time whether our call strategy was working and how calls were being distributed across vendors.
We could spot bottlenecks with queues and potentially allocate more resources based on historic or on-going trends."
           HIGHER EDUCATION CUSTOMER           
Ideal Users
With various user access permissions, a business can implement just one system - so differing personnel can have access, but only to the call logging data that’s relevant to their position

Company Executives

Financial Manager / Budget Holders

Department / Site managers

Service Providers

Network & Telecom managers

Engineers leading projects or managing UC networks

Industrial security & compliance

End Users

Our Partners

Tiger team up with leading industry partners so our products operate seamlessly across all platforms